Privacy Policy
Last Updated: June 18, 2026
Southern Stone Surfaces (“we,” “us,” or “our”) operates the website granitenashville.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make purchases, create an account, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment information when you make a purchase, create an account, or contact us.
- Account Information: Username, password, order history, and account preferences when you create an account on our website.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
- Form Submissions: Information you provide when filling out contact forms, quote requests, or other forms on our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including payment processing and shipping
- To create and manage your account
- To communicate with you about your orders, account, or inquiries
- To improve our website, products, and services
- To send promotional communications (with your consent)
- To comply with legal obligations
- To detect and prevent fraud
Payment Information
When you make a purchase on our website, your payment information is processed by third-party payment processors. We do not store your full credit card number or payment details on our servers. Our payment processors maintain their own privacy policies governing the use of your payment information.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our website, process payments, fulfill orders, or provide services on our behalf.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Mobile Information and Text Messaging
If you provide your mobile phone number or opt in to receive text messages from Southern Stone Surfaces, the following applies:
- We may use your mobile number to send you service-related messages, appointment reminders, order updates, or promotional offers via SMS/text messaging.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us.
- For help or questions about text messaging, reply HELP to any message or contact us at [email protected].
- Message and data rates may apply. Message frequency varies based on your interactions with us.
- Carriers are not liable for delayed or undelivered messages.
Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website, including the ability to make purchases or log into your account.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Update your account information by logging into your account
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Southern Stone Surfaces
3730 Vulcan Drive
Nashville, TN 37211
Phone: 615-242-7560
Email: [email protected]